ABOUT NEWGATE
Newgate brings together partner consultants with more than 60 years of combined experience across improvement, operations, customer experience and leadership.
HOW WE WORK
Clients work directly with experienced directors. When an engagement needs additional expertise, Newgate works with trusted associates who share the same commitment to practical improvement and high-quality delivery.
Our backgrounds span engineering, sales, operations and supply chains. That breadth matters because the most persistent business problems usually cross organisational boundaries.
Newgate applies Continuous Improvement principles to its own delivery. A Plan-Do-Check-Act approach creates a simple discipline: understand the requirement, deliver, review what happened and adapt.
We aim to make every engagement accessible, respectful and fair. Different backgrounds, experience and ways of thinking strengthen problem solving, and we expect everyone working with Newgate to treat colleagues and clients accordingly.
MEET THE DIRECTORS
Kevin works across continuous improvement, operational excellence, customer experience and strategy. His experience spans organisations from SMEs to global businesses, with a practical focus on improving performance alongside client teams.
Duncan brings experience in strategy, change, leadership coaching and continuous improvement. He works with leaders and teams to build customer-focused improvement cultures and make change sustainable.
Liam specialises in hands-on operational improvement, Lean methods and team coaching, with cross-sector experience in service, manufacturing and other operational environments.
OUR EXPERTISE IN PRACTICE
Explore our practical guides on improving workflows, coaching leaders and applying AI with purpose.
Read Newgate's practical guides →WHY NEWGATE
Direct access to experienced consultants throughout the work.
An approach shaped around the actual problem rather than a packaged programme.
Improvement is built with the people who understand and run the work.
We aim to leave stronger routines and problem-solving capability behind.
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